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Cultural Programming with Impact (III): The Space Between Audience and Experience

I have often found myself observing audiences more than observing the performance itself. From the early days of my career, while managing Massar Egbari band, I would attend concerts from backstage, facing the audience rather than the stage. Over time, I learned to experience the performance through the audience, through their reactions, their energy, their connection. I began to recognise the moments when they would scream, jump, dance, or respond collectively in ways that could almost be anticipated.


Not everyone experiences the same moment in the same way. Some are watching, some are feeling, and some are completely somewhere else. That space between the audience and the experience is where everything happens. And as programmers, it is something we shape, whether we realise it or not. And we are fortunate when we do, because it is what keeps us going.


I remember a moment after one of the “Start with Yourself” festivals when I told myself it would be the last time I organise a street festival and go through all this. But shortly after the event ended, seeing the joy and sense of discovery in the eyes of people in Alexandria, many of whom had never engaged with the arts before, I found myself thinking, it’s okay, I can keep going. And since then, more than ten festivals have followed. I made sure that even if I am not physially in Alexandria the festival happen in one way or another.


Traditional cultural programming is built on a clear structure. There is a stage, an audience, and there is a performance. The relationship is defined. The audience sits, the artist performs, the experience is delivered. This format has value. It creates clarity, focus, and often a sense of discipline in how art is experienced. But it also creates distance. And sometimes, that distance is exactly what limits impact. Because not everything that is seen is truly felt.


There are moments, however, when that distance disappears. Not necessarily because the audience is asked to participate physically, but because something shifts internally. A moment of recognition, a sense of connection, a feeling of being seen within the work. In those moments, the audience is no longer just observing.They are inside the experience. And that is where engagement begins.


This becomes even more visible when working with children. Children do not know how to pretend. If they are not engaged, you will see it immediately. They move. They lose focus. They disconnect. Because their way of experiencing the world is not passive. It is active, responsive, and instinctive. They engage through curiosity, through movement, through interaction. And when we place them in environments that require them to only sit and observe, we are often asking them to disconnect from their natural mode of learning.


But when the experience invites them in, even in the simplest way, everything changes. They listen differently. They react. They remember. And more importantly, they begin to see themselves as part of the experience, not separate from it. Adults are often perceived as more engaged. But in reality, adults have simply learned how to sit still. They know how to appear attentive. They know how to follow the structure. But that does not always mean they are fully present. The difference is subtle, but important. An adult can sit through an entire performance and leave untouched. Or they can experience a moment that shifts something internally. And that difference is not accidental. It is designed.


I remember how powerful it was when I once took a photograph of a street mural and transformed it into the foundation of an entire experience. I used the image as a poster, not just to promote the event, but to draw attention to the exact moment in which the mural was created and the reason behind it. That same visual language then extended into the stage design, creating a direct connection between what the audience saw before arriving, what they encountered in the space, and what unfolded on stage. More importantly, choosing to use it as a promotional poster carried a message of its own, that this work speaks to the people, from them and for them.


It was no longer just a performance. It became a continuous experience. The audience did not need to be told the story. They could feel it. They recognised the visual. They connected it to the message. And without realising it, they were already inside the experience before it even began. That moment stayed with me because it showed me how small, intentional decisions can completely shift the relationship between audience and work. Engagement does not always come from adding more. Sometimes it comes from aligning what is already there in a way that invites people in. And when that alignment happens, the distance disappears.


This is where cultural programming becomes more than selection. It becomes design. Not only: What are we presenting? But: How is it being experienced? Where is the audience positioned? How close are they, physically or emotionally? What are they being invited to feel, question, or notice? These are not technical details. They are decisions that shape the depth of engagement. Because the relationship between audience and work is not fixed. It is constructed.


The most powerful shift happens when the experience moves beyond the moment itself. When the audience does not just engage, but carry something forward, or even arrive carrying something from before that finds its place within the experience. It is easy to focus on programming what fills the theatre. It is much harder to focus on programming what fills the space between the audience and the experience. That invisible space is where: connection is built, meaning is formed, and memory is created. And this requires intention, because engagement is not a format, it is not about making everything interactive. It is about understanding how people connect, and designing experiences that allow that connection to happen.


If the previous article was about work that leaves a trace, then this one is about how that trace is created. Because audiences do not always remember what they watched. But they remember how close they felt to it.

And if cultural programming is to have impact, then we must pay attention not only to what happens on stage…but to what happens in the space in between.

 

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© 2025 Reem Kassem.

Championing creative community engagement through AGORA for Arts and Culture and its hybrid partner Basita Live, nurturing emerging talent via the Performing Arts Fellowship, guiding families and organisations in resilience-building through cultural engagement, and celebrating self-expression with RK Creations.

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